The Great To Work With Telecoms Company
Broadband • Networks • VOIP • Wifi • Mobile
When our founders, Nigel and Mamie (yes, it’s an odd name and she has had to live with it all her life!) Beasant started Multidata over 30 years ago, they both shared the same total intolerance of poor service (they still do by the way) and there are no end of reports about Nigel in particular having broken quite a number of telephones in sheer frustration when trying, unsuccessfully to get the level of service and support he felt he should be receiving.
Starting out with “great service” as their initial mantra and very soon adding “lets make it easy for people to do business with us” they managed to create a highly successful brand leading modem company that won the DTI Exporter of the year award in 1996 and included Apple, HP and Siemens on its customer roster.
When Multidata, now all grown up, decided to move into the Broadband and Telecoms Services market (just as the internet was exploding), it did so initially with a very simple premise. Taking its now clearly evident top-notch service/ support and easy to place orders principles into the equation it offered Local Authorities across the UK broadband that was 5 times faster and half the price of the one they were currently using (mostly BT).
As you can imagine IT managers can be a bit cautious, so this offer didn’t exactly fly off the shelves. After all nobody ever got fired for buying BT! However, quite a number were intrigued enough to try one single broadband. One became two and two became four and so on until in some cases it became hundreds. It wasn’t very long before not only Local Authorities across the UK but businesses of all shapes and sizes wanted to join the party. Word got out, but even now they still aren’t sure how as Multidata has never advertised.
That isn’t quite the end of the story though. Now with many broadband fans both large and small raving about them, Multidata started to get asked “could you please provide my phone lines too?”. If you then insert leased lines, managed wi-fi, routers, voice over ip and mobile telecoms for the words “phone line” and add to that the fact that they always listen to their customers, you will understand why Multidata has become THE GREAT TO WORK WITH TELECOMS COMPANY.
Why do people say We are The Great to Work with telecoms company?
- We don’t have an overseas call centre and we are open 24/7/365 for support
- We don’t have complicated order placement procedures (a simple email will do)
- We have very flexible billing to suit you
- We know what we are doing, and our expertise is free for you to use to best effect
- Every customer is a VIP customer
- We provide free data connection management and monitoring
- Nobody gets fired when they buy our services
- We do everything BT does but for better value and with better support
- We are good fun
On the spot
“Throughout the many years that we have worked with Mulidata, the service and expertise they have delivered to PMG have been exceptional: Their professional manner and excellent product has proved that they are a forward thinking and capable service provider.”
“I would like to take this opportunity to thank you for all your help in getting our connection to Down Business Park up and running. Your efforts and focus have ensured that we have decent connectivity and are able to provide IT service to the transferring departments.”
Having had poor service from both Vodafone and Demon I was pleased that we got Multidata involved. They were the only company that carried out an on site survey and understood our needs. All up and running. I have to say that they did what they said would do and we have had a seamless transition. Great Service!
‘m thoroughly impressed the difference is astonishing! Thank you to the team at Multidata, I have no reservations in recommending you to other businesses looking for a different approach!
Just wanted to say we just had the engineer fit the broadband and it was super easy and we are on fast speed now! Absolutely excellent service and efficient! Thank you so much and thank you Andy for putting us in touch with Multidata!
MessageStream is blocking in excess of 20,000 emails per week! That’s junk that used to be processed here, junk that would from time to time cause, our exchange server to hang requiring a reboot and network wide disturbance to recover from. it’s now quite rare to get spam mail here.